Delivery Information

Our website calculates the delivery charge according to weight and delivery location. To see these charges, please enter your postcode at the checkout, and you will see the charge vary as you add more items to your shopping wheelbarrow.

Please note, due to Brexit restrictions we no longer deliver to the EU.

Charges are based on weight, and reflect our costs for packaging and carriage. Please note it is often better value if you order more than one or two plants. We believe that the combination of our plant prices, large sizes and carriage charges are good value compared to other suppliers. We reserve the right to add a carriage surcharge to oversized plants.

Typical parcel delivery schedule:

Typical pallet delivery schedule:

If you wish to order lots of plants and see a delivery charge of £1,000 on our website, please contact us so we can quote a better price once we have seen your order!

We only send good quality bushy plants and we take great care in the packing of your plants so they reach you in great condition. We use bespoke cardboard boxes which are fully recyclable. To aid packing, we often remove the pots from the plants, and may also use empty pots and canes in the box to ensure stability in transit. We are often praised for our packing, but unfortunately a little loose compost, soft shoots and damaged flowers at the bottom of the box may be expected and pots may crack, but this will not affect the overall performance of your plant.

Subject to weather, most UK orders will be despatched on a 24-48 hour tracked service. Highlands, islands and pallet deliveries are normally a 48 hour service. Deliveries to Northern Ireland, typically leave around 10 days after order placed due to phytosanitary inspections. Deliveries can be arranged to a safe location, neighbour or workplace, make sure to add delivery instructions when prompted at the checkout area. 

Deliveries are normally Monday to Friday between 08.00 and 18.00 – sorry, we are unable to advise the time of day.  

Please do not request delivery dates more than 2 weeks in advance.

Orders over 80kg and large plants (typically sizes 70cm and above) will be delivered by pallet.

Important pallet delivery information:

• We will contact you to arrange when you will be present to accept delivery. 
• Pallet deliveries are made on a large lorry for kerbside delivery.
• Narrow gates and gravel drives can prevent delivery.
• Delivery drivers are unable to dispose of packaging materials, including pallets. These are to be disposed of by the customer in an appropriate way
• Please do not arrange for your gardener/landscaper to start planting until you have received your plants.
• The delivery process ends once your goods have been signed for. Therefore we recommend you make provisions to receive the products as they will need to be moved to a safe location.